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Our Courses

We structured our courses in a way that it provide clients with human capital solutions that result in measurably improved employee and organizational performance.

LEADERSHIP

  • The Emotionally Intelligent Leader
  • Leading Organisational Change
  • Ethical & Servant Leadership
  • Transformational Leadership
  • Staff Motivation
  • Effective Supervisory Skills
  • Communicating Organisational Vision
  • Conflict Management in the Workplace
  • Leading Difficult People
  • Neuroscience for Leaders & Managers
  • Effective Delegation Skills
  • Starting in Leadership and Management
  • Designing Strategy

HR & PEOPLE MANAGEMENT

  • Skills for a Hiring & Interviewing Manager
  • Coaching Skills for Managers
  • Compensation Management
  • Diversity Management
  • Effective Employee Engagement Strategies
  • HR Consulting Skills
  • Human Resources Management Skills for Managers
  • Strategic Manpower Planning
  • Performance Management
  • Performance Appraisal
  • Succession Planning
  • Curriculum Development Skills for Learning and Development Managers
  • Building Effective Teams
  • Recruitment and Talent Acquisition Strategies
  • Improving Employee Performance
  • Employee Absenteeism Management
  • Employee Work-Life Balance
  • Online Recruitment & Selection Strategies
  • Knowing Your Employees
  • Leadership Morale & Employee Turnover Management
  • Employee Onboarding
  • Training Needs Analysis
  • Employee Retention Strategies
  • Strategic Human Resources Management

SOFT SKILLS

  • Effective Goal Setting
  • Managing Success & Failures
  • Developing a Positive Attitude
  • Managing Time Effectively
  • Emotional Intelligence
  • Public Speaking for Success
  • Basics of English Speaking at Workplace
  • Personal Branding & Image Building
  • Effective Listening Skills
  • Self-Motivation Mastery
  • Stress Management
  • Corporate Etiquette
  • Critical Thinking and Problem-Solving Skills
  • Anger Management
  • Assertiveness Skills
  • Negotiation Skills
  • Building Influence
  • Root Cause Analysis
  • Building Self Confidence
  • Creative Thinking Skills for Professionals
  • Decision-Making Skills
  • Personal Finance Management
  • Enterprising Skills for Professionals
  • Business Etiquette
  • Employability Skills

BUSINESS DEVELOPMENT

  • Writing Effective Proposals
  • Mastering Business Networking Skills
  • Brand Leadership and Management
  • Product Management

PERSONAL IMPACT

  • Personal SWOT Analysis
  • Influencing & Persuading with Impact
  • Self-Leadership for Impact

COMMUNICATION AND PRESENTATION SKILLS

  • Mastering the Art of Technical Writing
  • Effective Communication Skills
  • Effective Business Writing
  • Mastering Report Writing
  • Presentation Skills Masterclass
  • Presenting in Meetings
  • Engaging Webinar Presentations

SALES & MARKETING

  • Telesales Mastery
  • Managing a Sales Team with Success
  • Mastering Market Segmentation
  • Business 2 Business Marketing Mastery
  • Sales Promotion Management
  • Services Pricing and Revenue Management
  • Services Marketing Communication
  • Marketing Skills Mastery
  • Social Media and Digital Marketing
  • Selling and Marketing of Financial Services
  • Selling and Marketing of Insurance Services
  • Sales Skills Mastery
  • Competitor Analysis
  • Social Media Advertising
  • Developing & Implementing Strategic Marketing Plans
  • Selling and Marketing of Bank Products and Services

BUSINESS EFFECTIVENESS & CUSTOMER EXPERIENCE MANAGEMENT

  • Handling Customer Complaints
  • Customer Relationship Management
  • Delivering Service Excellence
  • Succeeding As a Contact Center Agent
  • Customer Retention Strategies
  • Maximizing Customer Relationships
  • Improving Service Recovery & Quality
  • Leadership and Customer Loyalty
  • Innovation and Design Thinking Master Class

ENTREPRENEURSHIP

  • Starting and Running a Creative Enterprise: From Ideation to Market
  • Understanding Human Resources for Creative Enterprises
  • Business and Pricing Modeling for Startups
  • Raising Funds & Sponsorship for Startups
  • Raising Funds & Sponsorship for Startups
  • Developing Effective Value Proposition
  • Using Storytelling to Create a Compelling Brand
  • Leadership Skills for Creatives
  • Staff Retention Strategies for Startups
  • Presenting Winning Pitches for Startups
  • Competitor Analysis for Startups
  • Corporate Social Responsibility Strategies for Startups

CIVIL SERVICE

  • Leadership and Management in the Civil Service
  • Diversity, Equity, and Inclusion in the Civil Service
  • Project Management Skills for Civil Servants
  • Cybersecurity in the Civil Service
  • Retirement Planning for Civil Servants
  • Conflict Resolution and Mediation in the Civil Service
  • Customer Service in the Civil Service
  • Emotional Intelligence in the Civil Service
  • Innovation and Design Thinking in the Civil Service
  • Mental Health and Resilience in the Civil Service
  • Cultural Competency in the Civil Service
  • Social Media and Digital Communication in the Civil Service
  • Change Management Skills for Civil Servants
  • Personal Financial Management for Civil Servants
  • Soft Skills for Civil Servants

HOSPITALITY

  • Hospitality Human Resources Management
  • Hotel Sales and Marketing Strategies
  • Guest Services and Hospitality Operations
  • Hospitality Industry Trends and Innovations
  • Hospitality Ethics and Legal Issues
  • Hospitality Security and Risk Management
  • Fundamentals of Hospitality Management
  • The Art of Customer Service in Hospitality
  • Principles of Food and Beverage Management
  • Hotel Operations and Management
  • Revenue and Financial Management for Hospitality
  • Hospitality Marketing and Sales
  • Managing Hotel Front Office Operations
  • Hospitality Accounting and Financial Management
  • Managing Hotel Housekeeping Operations
  • Leadership and Team Management in Hospitality
  • Event Planning and Management in Hospitality
  • International Hospitality and Cultural Awareness
  • Hospitality Technology and Information Management

TRAVEL AND TOURISM

  • Introduction to the Travel and Tourism Industry
  • Customer Service in Tourism
  • Destination Marketing and Promotion Strategies
  • Sustainable Tourism Development and Management
  • Client Travel Planning and Itinerary Creation
  • Food and Beverage Management in Tourism
  • Technology and Innovation in the Travel Industry
  • Diversity and Inclusion in Tourism
  • Adventure Tourism: Trends and Opportunities
  • Event Planning and Management for Tourism
  • Tourism Economics: Understanding the Global Market
  • Digital Marketing for Tourism Businesses
  • Food Tourism: Exploring Culinary Experiences
  • Tour Guiding Techniques and Best Practices
  • Crisis Management in the Tourism Industry
  • Luxury Tourism: Meeting Customer Expectations

LEARNING AND INSTRUCTIONAL DESIGN

  • Train the Trainer Master Class
  • Designing Instructional Content for E-Learning
  • Designing Instructional Materials for Classroom Training
  • Project Management Mastery for Instructional Designers
  • Effective Workshop Facilitation Skills

INSURANCE

  • Navigating Insurance Technology Trends
  • Data Analytics for Informed Insurance Decisions
  • Cybersecurity for Digital Age Insurance
  • Enhancing Client Experience in Insurance
  • Insurance Compliance and Regulatory Updates
  • 21st Century Risk Management Strategies
  • Insurtech: Transforming Insurance
  • Climate Risk Strategies in Insurance
  • Efficient Claims Management
  • Adapting to Healthcare Insurance Trends
  • Post-Pandemic Life Insurance Challenges
  • Ethics and Sustainability in Insurance
  • Advanced Commercial Insurance Underwriting
  • Insurance Leadership and Team Development

SELLING INSURANCE

  • Effective Insurance Sales Strategies
  • Digital Era Insurance Marketing
  • Online Presence for Insurance Agents
  • Ethical Selling for Trustworthy Relationships
  • Insurance Networking and Etiquette
  • Communication Skills for Insurance Pros
  • Compelling Insurance Product Marketing
  • Cross-Selling Techniques in Insurance
  • Leveraging Tech for Insurance Sales
  • Client Retention in Insurance
  • Cultural Competence in Diverse Markets
  • Social Media for Insurance Agents
  • Negotiation Skills for Insurance Sales
  • Leadership in Insurance Sales
  • Insurance Ethics and Compliance Training

FINANCE

  • Navigating FinTech Trends
  • Analytics for Informed Finance Decisions
  • Cybersecurity in Finance: Protecting Digital Assets
  • Client-Centric Banking: Enhancing Experiences
  • Financial Compliance Updates: Staying Current
  • Modern Risk Management Strategies
  • Blockchain and Finance Transformation
  • Sustainable Finance and ESG Investing
  • Wealth Management in Dynamic Markets
  • Post-Pandemic Financial Planning
  • Ethics and Sustainability in Finance
  • Advanced Commercial Banking Techniques
  • Finance Leadership and Team Development
  • Advanced Financial Derivatives and Risk Management

SELLING FINANCIAL SERVICES

  • Effective Financial Sales Strategies
  • Online Presence for Financial Institutions
  • Ethical Selling for Trust in Finance
  • Financial Sales Ethics and Compliance
  • Networking in Financial Services: Etiquette and More
  • Communication Skills for Finance Professionals
  • Marketing Financial Products Effectively
  • Cross-Selling in Finance: Techniques and Tips
  • Tech for Financial Sales Automation
  • Client Relationship Management in Finance
  • Diversity in Financial Sales: Cultural Competence
  • Social Media for Financial Advisors
  • Negotiation Skills for Financial Sales
  • Leadership in Financial Sales Teams
  • Ethics and Compliance in Financial Marketing
  • Online Presence in Financial Marketing

RETAIL BANKING

  • Fundamentals of Retail Banking
  • Customer-Centric Banking Relationships
  • Digital Transformation in Retail Banking
  • Retail Banking Compliance Updates
  • Personal Financial Advisory in Retail Banks
  • Risk Management for Retail Banks
  • Retail Banking Operations Efficiency
  • Leadership in Retail Banking
  • Mobile and Online Banking Services
  • Credit Management in Retail Banks
  • Retail Banking Customer Experience
  • Fraud Prevention in Retail Banking

SELLING RETAIL BANKING SERVICES

  • Negotiation Skills for Retail Banking Sales
  • Measuring Success in Retail Banking Sales
  • Marketing for Retail Banking Growth
  • Effective Sales Strategies in Retail Banking
  • Retail Banking Sales Mastery: Winning Strategies
  • Digital Marketing for Retail Banking Success
  • Customer-Centric Retail Banking Excellence
  • Ethical Retail Banking Sales and Marketing
  • Product Promotion in Retail Banking Services
  • Cross-Selling Mastery in Retail Banking
  • Effective Communication in Retail Banking Sales
  • Data-Driven Retail Banking Marketing
  • Building Online Presence in Retail Banking
  • Retail Banking Financial Advisory Techniques
  • Retail Banking Sales Leadership Skills
  • Customer Retention Strategies in Retail Banking
  • Innovations in Retail Banking Sales and Marketing
  • Cross-Selling in Retail Banking

SELLING FINANCIAL SERVICES

  • Effective Financial Sales Strategies
  • Online Presence for Financial Institutions
  • Ethical Selling for Trust in Finance
  • Financial Sales Ethics and Compliance
  • Networking in Financial Services: Etiquette and More
  • Communication Skills for Finance Professionals
  • Marketing Financial Products Effectively
  • Cross-Selling in Finance: Techniques and Tips
  • Tech for Financial Sales Automation
  • Client Relationship Management in Finance
  • Diversity in Financial Sales: Cultural Competence
  • Social Media for Financial Advisors
  • Negotiation Skills for Financial Sales
  • Leadership in Financial Sales Teams
  • Ethics and Compliance in Financial Marketing
  • Online Presence in Financial Marketing

REAL ESTATE

  • Digital Transformation in Real Estate
  • Sustainable Development and Green Building
  • Innovative Real Estate Financing
  • Real Estate Law and Ethics
  • Urban Development and Community Planning
  • Real Estate Portfolio Management
  • Data Analytics in Real Estate
  • Global Real Estate Trends and Opportunities
  • Adaptive Reuse and Property Development
  • Construction Management for Real Estate Developers
  • Real Estate Investment Trusts (REITs) Mastery
  • Risk Management in Real Estate
  • Commercial Real Estate Analysis
  • Residential Property Management
  • Cross-Cultural Communication in Global Real Estate
  • Real Estate Entrepreneurship
  • Affordable Housing Development
  • Retail and Mixed-Use Property Development
  • Estate Planning and Real Estate
  • Smart City Development and Real Estate Impact
  • Real Estate Market Analysis

REAL ESTATE CUSTOMER SERVICE

  • Excellence in Real Estate Customer Service
  • Building Lasting Client Relationships
  • Effective Communication for Realtors
  • Client Satisfaction Strategies
  • Handling Difficult Real Estate Clients
  • Cultural Sensitivity in Real Estate
  • Personalized Service in Real Estate
  • Client Feedback and Improvement
  • Customer Service Ethics for Realtors
  • Client Retention Techniques in Real Estate

SELLING AND MARKETING REAL ESTATE

  • Sales Mastery in Real Estate
  • High-Value Property Sales
  • Effective Open House Strategies
  • Client Acquisition Techniques
  • Negotiation Tactics for Realtors
  • Luxury Real Estate Market Selling Skills
  • Real Estate Sales Ethics
  • Closing Deals Successfully
  • Building Client Relationships
  • Navigating Complex Sales
  • Digital Marketing for Realtors
  • Social Media in Real Estate
  • Brand Building for Agents
  • Effective Property Advertising
  • Real Estate SEO Strategies
  • Targeted Email Marketing
  • Content Marketing in Real Estate
  • Video Marketing for Property Showcases
  • Real Estate Networking Essentials
  • Creating Compelling Listings

Starting and Running a Business

  • LaunchPad: Entrepreneurial Essentials for Startups
  • Business Blueprint: A Comprehensive Guide to Starting Your Venture
  • From Idea to Income: A Startup Roadmap for Success
  • Small Business Bootcamp: Building and Scaling Your Company
  • The Entrepreneur's Playbook: Navigating Challenges in Business
  • Strategies for Small Business Sustainability and Growth
  • Financial Mastery for Startup Success
  • Crafting Your Brand: Building a Unique Identity for Your Business
  • Legal Basics for Entrepreneurs: Protecting Your Startup
  • Networking for Business Success: Building Connections that Matter
  • Scaling Up: Strategies for Growing Your Small Business
  • Innovative Marketing for Small Business Owners: Stand Out and Thrive

General SME Management:

  • Digital Transformation for SMEs: Navigating the Tech Landscape
  • Agile Leadership Essentials for Microbusiness Success
  • Strategic Marketing in the Digital Age for Small Enterprises
  • Financial Resilience: Managing Finances Effectively in SMEs
  • Innovative HR Practices for Small and Medium Businesses
  • Cybersecurity Fundamentals for Micro-enterprises
  • Sustainable Business Practices for Small and Medium Enterprises
  • Customer-Centricity Mastery: Enhancing SMEs Customer Experience
  • E-commerce Strategies for Micro and Small Enterprises
  • Effective Communication Skills for SME Leaders
  • Data Analytics for Informed Decision-Making in SMEs
  • Adapting to Change: Resilience Training for Micro and Small Businesses

Selling and Marketing:

  • Strategic Selling Techniques for SMEs: Boosting Revenue
  • Digital Marketing Fundamentals for Small Business Success
  • Social Media Mastery: Leveraging Platforms for SME Marketing
  • Content Marketing Strategies for Small and Medium Enterprises
  • Sales Psychology: Understanding and Influencing Customer Behavior
  • Effective E-commerce Marketing for Micro-enterprises
  • Brand Storytelling: Connecting with Customers Through Narratives
  • Innovative Sales Channels for Small Business Growth
  • Customer Relationship Management (CRM) for SMEs
  • Data-Driven Marketing: Analytics for Better Decision-Making
  • Strategic Pricing for Small Business Profitability
  • Creating Compelling Marketing Campaigns on a Budget